Setting Up An Online Counseling? Here’s Your Ultimate Guide

The thought of providing online counseling can be comfortable and stressful at the same time. One should consider the essential guides that come along with the services.  The importance of information technology (IT) is a useful way to generate the kind of e-therapy that a counselor can offer. It will help in providing an advantageous method of assisting a patient that needs proper counseling.  


While most individuals immediately think of traditional talk therapy as the primary path toward self-improvement, there is a long history of using technologies for the diagnosis and treatment of psychological disorders. — Frederick Muench Ph.D.

Since the Internet can have a vast amount of access to all the different types of persons who need online counseling, the list of considerations must be of top priority. Primary questions must be answered to be able to determine if a counselor can deliver the quality results that his clients would need. 

Are You A Licensed Counselor? – One of the significant things that you have to attain before practicing an online counseling session is the ability to obtain legit credentials. You have to at least complete accredited requirements to be able to get a license from the state’s counselor licensure board or the National Board of Certified Counselors 

Can You Offer An Online Counseling? – Assuming that you have completed all the requirements and licensed to be able to practice counseling, you have to determine if you are fit for the job. You should be able to assess yourself on the essential factors (such as mental, psychological, and emotional) that make a competent counselor.  

Do You Have A Flexible Schedule? – One of the main factors of online counseling setup is determining your availability. You have to consider your client’s schedules and work with comfort and convenience. Both online counselor and client should be able to offer easy access to communication through the use of technology such as meeting programs that include the use of fundamentals of visual and audio.  


Video chat has allowed for people in remote areas to receive therapy. Those with more pervasive disorders that benefit from more availability of his/her therapist can have their needs met with the ability to reach their therapist via cell-phone or texting. — William Berry, LMHC., CAP.

Are You Technologically Literate? – Once you decide to offer services online, you need to consider the different means of online communication. Since you will become a provider, your clients must have easy access to your service. Therefore, you should be able to apply specific knowledge on the different types of communication such as video calls, phone calls, emails, voice recordings, and live chats.  

Can You Ensure Confidentiality Of The Counseling Session? – Since most of the websites use safe and unsafe encrypted forms of the program, it is your sole obligation to protect your clients from different cases of technological failures. You must seek the required technical assistance to avoid a situation of identity fraud. 


Are You Aware Of The Policies Of Online Counseling? – Online counseling is a process that offers direct service to a client who needs proper counseling. However, it is the sole obligation of the counselor to follow an applicable code of ethics that a website is required. The policy lies under Section A. 12 of American Counseling Association (ACA) that focuses on the importance of distance counseling with the use of social media and technology. 

Apps will never replace the essential role of a therapist or counselor, but it’s heartening to see such how they’re helping therapists to do an even better job. — John Smith Ph.D.

Counseling is considered the best choice for people who currently have problems regarding their mental and psychological needs while technology is an essential factor of a futuristic online service. The combination can provide convenience and comfort to a person to be able to reach for immediate help.